Privacy Policy

Who we are

Cris Pelo Mundo (crispelomundo.com.br) is a website about family travel, produced by Cinevibe Produções. This Privacy Policy explains what personal data we collect when you visit the institutional website, create an Account on the Seasons Portal, or use any of our forms, how we use that data, who we may share it with, and what rights you have over it, under the General Data Protection Law (Law 13.709/2018 — LGPD).

The website has three areas with different purposes: the institutional website, open to the public; the Seasons Portal, an authenticated area available to those with an active Subscription, where the Episodes are; and the Admin, for internal use by the Cinevibe Produções team. This policy covers the processing of personal data in all three areas. Any questions can be sent to crispelomundo@cinevibe.com.br, our only public contact channel.

What data we collect

We collect only the data necessary to operate the website, the Seasons Portal, and our contact channels. Specifically:

• Contact forms and B2B Lead (partnership) forms: name, email, and the message you write.

• Account creation on the Seasons Portal: name, email, and password. The password is never stored in plain text — we only keep its hash.

• Use of the Seasons Portal: playback progress by Playback Profile, i.e., which Episodes you watched and up to what point. An Account has exactly one Playback Profile in the MVP.

• Payments: processed directly by Stripe. The website never stores credit card numbers.

How we use the data

We use the data you provide strictly for the purposes below, with no secondary use unrelated to them:

• Responding to messages sent through the institutional website's contact forms.

• Registering and following up on B2B Leads received through the partnership form — filling out the form creates a B2B Lead, but this does not automatically generate a contract, customer relationship, or any commercial commitment.

• Creating and maintaining your Account on the Seasons Portal, including authenticating your login (via Better Auth, with email and password) and keeping your session active through a session cookie.

• Storing the playback progress of your Playback Profile, so you can resume where you left off.

• Processing payments for the Portal Subscription, Consultation, and Signed Book, always through Stripe.

• Generating the Calendly link for scheduling the Consultation, after payment through Stripe is confirmed.

• Sending transactional emails — confirmations, password recovery, and similar communications — through Resend.

Subscription, payments, and cancellation

The Seasons Portal Subscription is a recurring monthly charge, with an initial 12-month commitment; after that period, renewal continues monthly, with no further commitment period. The exact price, the contracted entity, and the applicable refund policy are presented at the time of purchase, at checkout.

If a charge fails, the Portal enters a grace period; this period is not, by itself, treated as a cancellation request — it constitutes a distinct status, called Delinquency. If you request termination of the Subscription while still within the initial 12-month commitment, this request is called Early Cancellation. Separately, you have the Right of Withdrawal within the applicable legal or contractual period: in Brazil, purchases made outside a commercial establishment grant the right of withdrawal within up to 7 calendar days from the date of purchase or receipt, under article 49 of the Consumer Protection Code. Early Cancellation, Delinquency, and Right of Withdrawal are different situations from one another, with different effects on the Subscription.

The Consultation is a 60-minute individual session with Cris. Payment through Stripe is made before scheduling; once confirmed, we generate a Calendly link for you to book a time.

For the books, the treatment is also different: the Standard Book is sold through Amazon — the website only presents the work and takes you to the marketplace, without processing the payment. The Signed Book, when available, is sold directly through the website, with payment processed by Stripe.

Who we share data with

We do not sell your personal data. We share data only with service providers acting as processors, to the extent necessary for each purpose described above:

• Stripe — processing payments for the Portal Subscription, Consultation, and Signed Book.

• Calendly — scheduling the Consultation session, after payment is confirmed.

• Resend — sending transactional emails (confirmations, password recovery, and similar).

• Bunny Stream (bunny.net) — hosting and video delivery for the Seasons Portal Episodes.

• Vimeo — hosting of institutional video content.

• Application hosting (cloud infrastructure, via Coolify) — where the website and the Portal run.

We currently do not use analytics, advertising pixels, or third-party tracking SDKs on the website — there is, therefore, no data sharing with this type of provider.

How long we keep the data

We keep your data for as long as necessary for each purpose. Account and Playback Profile data remain while your Account is active; data related to contact messages and B2B Leads remain for as long as the corresponding relationship or negotiation lasts. After that, we retain only what the law requires — for example, to comply with a legal, tax, or regulatory obligation, or for the regular exercise of rights in administrative or judicial proceedings. Once the need has ended, the data is deleted or anonymized.

Your rights under the LGPD

As a data subject, the LGPD guarantees you the following rights, which may be exercised at any time via the email crispelomundo@cinevibe.com.br:

• Confirmation of the existence of data processing.

• Access to the data.

• Correction of incomplete, inaccurate, or outdated data.

• Anonymization, blocking, or deletion of unnecessary or excessive data, or data processed in non-compliance with the LGPD.

• Portability of data to another service or product provider.

• Deletion of personal data processed based on your consent.

• Information about the public and private entities with which we share your data.

• Information about the possibility of not giving consent and the consequences of that refusal.

• Withdrawal of consent.

We respond to requests through the same email channel, and may ask for additional information to confirm your identity before proceeding with the request.

Security

We adopt technical and organizational measures to protect your data. Your password is never stored in plain text — only its hash. All browsing on the website, the Seasons Portal, and the Admin happens over HTTPS. Access to the Admin is restricted by role: only accounts with the Admin role have access to internal tools, while Members access only the Seasons Portal. Despite these measures, no system is completely immune to incidents; if something relevant happens to your data, we will notify you through the applicable channels, in accordance with the LGPD.

Cookies

We use two cookies that are strictly necessary for the website to function: the Better Auth session cookie, which keeps you authenticated on the Seasons Portal and the Admin, and a CSRF (cross-site request forgery) protection cookie, which protects forms and actions against attacks. We currently do not use analytics or advertising cookies. The details of each cookie are in our Cookie Policy, a separate document.

Children and teenagers

Cris Pelo Mundo is about family travel, and children may appear in the content or watch Episodes alongside an adult. However, Account creation and any purchase — Subscription, Consultation, or Signed Book — are made by a responsible adult. We do not intentionally collect personal data from children or teenagers without the consent of a parent or legal guardian. If you are responsible for a child or teenager and believe personal data was provided without your authorization, contact us at crispelomundo@cinevibe.com.br so we can review and, if applicable, delete that data.

Changes to this document

We may update this Privacy Policy whenever the website, the Seasons Portal, or our data processing practices change. Whenever that happens, we update the date at the top of this document. We recommend revisiting this page periodically; significant changes may also be communicated through other channels, such as email.

Contact

For questions about this Privacy Policy, about how we handle your personal data, or to exercise any of the rights listed above, contact us at crispelomundo@cinevibe.com.br — this is our only public contact channel.